At THE VISA DIRECTORATE CENTER, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services.
By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you contact us, submit forms, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Nationality and country of residence
- Passport and identification details
- Education, employment, and travel history
- Any other information required for visa or immigration assessment
b) Non-Personal Information
We may automatically collect technical information such as:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring websites
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To assess your eligibility for visa or immigration programs
- To provide immigration consulting and advisory services
- To respond to your inquiries and requests
- To process applications and documentation
- To communicate updates related to your case
- To improve our website and services
- To comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only when necessary, including:
- With government authorities, embassies, or visa processing centers for application purposes
- With trusted partners or service providers who assist in processing your case
- When required by law, regulation, or court order
All third parties are required to maintain the confidentiality and security of your data.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss, misuse, or alteration
- Disclosure without permission
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve functionality and user experience
- Analyze traffic and website performance
- Remember user preferences
You may choose to disable cookies through your browser settings, although this may affect certain website features.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data (subject to legal and contractual obligations)
- Withdraw consent for data processing at any time
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, or professional requirements
Once data is no longer required, it is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. THE VISA DIRECTORATE CENTER is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are made indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
THE VISA DIRECTORATE CENTER
📍 Address: 38th Floor, API Tower, Al Barsha 1
📧 Email: info@tvdcenter.com
📞 Phone: +971 56 487 4728